Introduction
Welcome to Resortsandcasinos (referred to as 'we', 'us', or 'our'). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, resortsandcasinos.co.uk. By using our website, you consent to the collection and use of information in accordance with this policy. Your privacy is of utmost importance to us, and we are committed to protecting and respecting your personal information.
Information We Collect
To provide you with a seamless and personalized experience on Resortsandcasinos, we collect various types of information. This includes:
- Personal Information: This includes identifiable details such as your name, email address, phone number, and payment information, which we collect when you make a reservation, sign up for newsletters, or contact us for support. This information is essential for processing your bookings and addressing your inquiries effectively.
- Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visits. This data helps us understand how users navigate our site and allows us to improve the functionality and performance of our website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze site usage, and provide targeted advertising. You can manage your cookie settings through your browser, but disabling cookies may affect the functionality of our site.
How We Use Your Information
The information we collect is used for various purposes to provide and enhance our services. Specifically:
- Service Delivery: We use your personal information to process your bookings, manage your account, and respond to any inquiries or support requests you may have. This ensures that we deliver the services you expect and handle your requests efficiently.
- Website Improvement: Usage data helps us analyze how visitors interact with our website. This allows us to identify areas for improvement, enhance user experience, and ensure that our website remains relevant and functional.
- Marketing and Communications: With your consent, we may use your information to send you promotional materials, newsletters, and updates about our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in those emails.
- Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of service, and protect our rights, privacy, and safety, as well as that of our users and the public. This includes responding to legal requests and preventing fraudulent activities.
Disclosure of Your Information
We may disclose your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and delivering services, such as payment processors and booking platforms. These providers are contractually obligated to safeguard your information and use it only for the purposes specified by us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders. This also includes situations where we need to enforce our terms of service or protect our rights and property.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets. We will notify you of any such changes and ensure that your information remains protected under the new ownership.
- Consent: With your explicit consent, we may share your information for other purposes not described in this Privacy Policy. We will always provide you with clear information and seek your consent before disclosing your data in such cases.
Security of Your Information
We employ various security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. Despite our efforts, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security. We encourage you to use secure passwords and take necessary precautions when accessing your account or providing information online.
Your Choices and Rights
You have several choices regarding your information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us. We strive to keep your information accurate and up-to-date.
- Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe link in the emails or contacting us directly.
- Cookie Management: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact the functionality of our website and your ability to use certain features.
- Data Deletion: You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws and regulations. However, please note that we may retain certain information as required for legal or business purposes.
Children’s Privacy
Our website is intended for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to address the issue.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will post the revised policy on our website and indicate the effective date of the update. It is your responsibility to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at [email protected]. We are committed to addressing your privacy concerns and providing you with the support you need to ensure a positive experience on our website.